The service has been friendly, efficient, careful and very good value for money.
Our Home Collection Service is free on all orders over £150. Otherwise, it's just £25.99.
We send you out a Home Collection Pack, comprising: complimentary Jiffy bag; an APC Courier Pack; and a letter explaining what to do next, by first class post.
APC-Overnight provide a secure courier service that makes sure your memories are safe
If time is short, and you want to have your order collected quickly, you needn't wait for us to send the Home Collection Pack. If you like, you can package your memories yourself and just let us know when you are ready.
Please make sure that at the very least, you package your memories into a Jiffy bag, or hard-backed envelope before they are collected by the courier. We cannot accept responsibility for the loss of or damage to any of your slides, photos, and/or negatives if they haven't first been securely packaged.
You pack your slides, photographs and/or negatives into the Jiffy bag. You then seal the Jiffy bag inside the Courier Pack and contact us to let us know your order is ready and when and where you'd like your memories collecting from. This can be your home, workplace or whatever address you like.
If you have your order ready for collection and let us know before 10am, this can sometimes happen on the same day. Usually though, we need around 24 hours notice.
We contact our courier who will pick up your order on whatever week-day you specify.
The next working day, your package will arrive at PiciScan and we will contact you, usually by email, to let you know that your memories are safely with us. And, as soon as we can, we will get on with scanning your order.
Please note: your package will usually need signing for when it is collected and this can happen at any time between 9am and 5pm. If there is not likely to be anyone at home during this time, simply have us collect it from your workplace or an alternative address. If your order is collected on a Friday it will arrive with us on the following Monday.
Posted: 24 March 2016
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