We have been very satisfied with the quality of the images and with the prompt and efficient service provided.
Right back at the beginning of the idea of PiciScan, I started thinking about how to make our services as easy to access as possible. I visited the Post Office and a very helpful lady there explained all about Royal Mail Special Delivery and I took away some bags to try them out for size.
Then I thought, this makes it easy for me, but not so easy for the customer: they still have to leave the house to get their slides, photos, neagtives, or videos to us, and the cost ... well, there had to be a cheaper option.
A few days later while driving through Kendal, a van pulled up in front of me, a local courier firm, Hart Distribution were delivering something. I took down the details off the side of the van and got in touch.
PiciScan now has a contract with Hart. They can collect from anywhere in the country and deliver overnight back to individuals’ homes or workplaces. Together: We Collect. We Scan. We deliver.
In practice: a customer makes an order, we send them a mail pack and a jiffy bag; the customer contacts us, and we arrange collection; we digitise their order, and overnight, once completed, the customer’s order is delivered back to them. What could be easier? As far as I know – and I am prepared to be corrected on this – PiciScan is the only scanning business in the UK that offers this service.
What is more, if a customer’s order comes to more than £45, it is offered for free. Return delivery is free on ALL orders.
Any of our customers really can use PiciScan without leaving their home.
Posted: 24 March 2016
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